Terms of Service

These Terms of Service govern your use of the Nova Elm website ("novaelm.com") and any related services provided by Nova Elm. By accessing or using our website, you agree to be bound by these terms. Nova Elm provides operations consulting and process improvement for Japanese businesses from our office at 2-7-9 Tsutsumidori, Sumida-ku, Tokyo 131-0034.

Use of This Website

The content on this website is provided for general informational purposes about Nova Elm and our consulting services. You may browse, download, and print content from this website for your personal, non-commercial use, provided you do not modify the content and maintain all copyright and proprietary notices. Any other use of the website content without prior written permission from Nova Elm is prohibited.

Professional Services

Information presented on this website does not constitute professional advice. The consulting insights, case studies, and methodologies described are provided for illustrative purposes and may not be applicable to your specific situation. Nova Elm recommends that you seek qualified professional counsel before making business decisions based on any information found on this website. Formal consulting engagements are governed by separate engagement agreements.

Intellectual Property

All content on this website, including text, graphics, logos, images, methodologies, frameworks, and software, is the property of Nova Elm or its content suppliers and is protected by applicable intellectual property laws. The Nova Elm name, logo, and all related marks are trademarks of Nova Elm. You may not use any of these without prior written consent. Our consulting frameworks and proprietary methodologies remain the exclusive intellectual property of Nova Elm.

Limitation of Liability

Nova Elm makes reasonable efforts to ensure the accuracy of information on this website but does not warrant that the content is complete, current, or error-free. To the fullest extent permitted by applicable law, Nova Elm disclaims all liability for any damages arising from your use of or inability to use this website or its content. This includes direct, indirect, incidental, consequential, and punitive damages, whether based on warranty, contract, tort, or any other legal theory.

Third-Party Links

This website may contain links to external websites operated by third parties. These links are provided for convenience and do not imply endorsement by Nova Elm. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites. You access third-party sites at your own risk.

Confidentiality

Any information you submit through our website contact forms or inquiry processes will be treated as confidential by Nova Elm in accordance with our Privacy Policy and standard business practices. However, you should not submit proprietary or sensitive business information through unsecured website forms. For confidential matters, please contact us directly to establish appropriate confidentiality arrangements.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Japan. Any disputes arising from or related to these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Modifications

Nova Elm reserves the right to modify these Terms of Service at any time. Changes become effective upon posting to this website. Your continued use of the website after such changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Contact

For questions regarding these Terms of Service, please contact Nova Elm at: 2-7-9 Tsutsumidori, Sumida-ku, Tokyo 131-0034. Phone: +81 03-6193-4527. Email: info@novaelm.com.

Last updated: September 2026